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A runaway success on Kickstarter, PancakeBot™ lets kids and adults express their creativity through food while exploring technology.

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  • posted Why are there so many issues with this $300 product and no 800 customer support? First the software doesn't install. Then I have to do a search to find that there's an updated software on Github. Then after celebrating that we finally have the software, I can't get the damn machine to read the file we put on the SD card. I've tried making my own file and downloading both a gcode file and a pbp file and nothing shows. This should not be the experience of a $300 product. Does anyone know how to get the machine to read? I've tried multiple format types, still no use
    • Miguel Valenzuela Hi Ted. Please email me your phone number to pancakebot@gmail.com and I will call you personally. Expect a call from Norway or Granada (IP phones).
  • posted Hi, my PancakeBot did never turned ON the blue backlight of the LCD screen so it is very hard to read the screen, already updated the firmware and everything is working correctly but the backlight does not, it never turned ON, any suggestions? Tks btw.
  • posted Is the batter supposed to modulate (like an ink jet printer)? Based on meticulously following the batter recipe (and straining) it either just flows or drips. Can not notice a difference based upon using the pressure settings. As an engineer and chef it seems too sensitive. Thus I wonder if there is an obvious user error somewhere or the machine is defective.
  • posted When I first got the Pancakebot and was experimenting with air pressure and batter thickness, batter got backed up into the valves (common theme here I see). I cleaned out the hose, but didn't realize it had gotten all the way in. I cleaned out the micro valves and hoses like the videos show. However, I can't print on lower than a 10 pressure setting. I can hear the unit pushing out air but it is too soft. Also, there is no longer any suction and the batter leaks when not printing making a big mess each time. Does the air pump need replacing? Air pump and micro valves?
  • posted My bot worked fine since christmas (it was a present), until today. It's just printing dots. The air doesn't blow out. Vacuum functions fine. If I put the tube up to my ear and step the air pressure gauge up, I can hear the blower motor getting louder and louder, but no air is flowing. Is this an air compressor issue? No batter was ever sucked back into the tube, the tubes look clean.
  • posted I almost immediately lost the stopper for the batter bottle... any place to get replacement? Thanks!
    • Miguel Valenzuela drop an email to support@pancakebot.com You primarily need the stopper when the pancakebot is not on so. See if this video helps. www.vimeo.com/pancakebot/quick-start-video
  • posted We can't seem to get the pancakebot to recognize files on our SD card. We tried everything mentioned in the FAQs, including reformatting the card, switching to a smaller card, changing the file names, etc. We were hoping to make fun pancakes on Xmas day, and are super bummed we still have yet to achieve a single pancake over a week later.

    The display acknowledges when the card is inserted, but then the disk icon does not turn black, nor do any of the file names show up, so it appears to think the card is empty.

    Any advice?
    • kim We've tried several files from the pancake bot site...all .gcode. When downloading, they came in a package with the .pbp but I only copied over the .gcode file to my SD card, to make sure nothing else was on it.
      I don't see a file attached to your note...
    • Miguel Valenzuela Hi Kim, what files are you using on the SD card? .gcode or .pbp. Try this file and see if it works.
  • posted My griddle shot sparks out from underneath it at the element. The griddle is non-functional now. I've emailed twice with photos of the malfunction and I haven't gotten a response from pancake bot. I bought it in June, so surely its under warranty? Has anyone had any experience with customer service?
  • posted is there a file format required for the SD card? I have tried FAT32 and EXFAT. I can see the files on my MAC, yet when i insert the SDcard into the PancakeBot, it indicates card inserted, yet does not show any files, only ...

    any help greatly appreciated.
  • posted Can I buy more bottles? We are trying to figure out how to do color printing with several bottles with different colored batters. It would also make it easier to do longer runs of prints. R.W., Indiana University Food Institute