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Why are there so many issues with this $300 product and no 800 customer support? First the software doesn't install. Then I have to do a search to find that there's an updated software on Github. Then after celebrating that we finally have the software, I can't get the damn machine to read the file we put on the SD card. I've tried making my own file and downloading both a gcode file and a pbp file and nothing shows. This should not be the experience of a $300 product. Does anyone know how to get the machine to read? I've tried multiple format types, still no use
  • Miguel Valenzuela Hi Ted. Please email me your phone number to and I will call you personally. Expect a call from Norway or Granada (IP phones).